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Reliable phone service for your onsite phone system

SIP trunking is a service that allows companies to connect their onsite IP PBX (Phone system) to the Internet Telephony Service Provider (ITSP) and use its services; inbound phone numbers and outbound call termination. It is effectively a replacement of old PSTN phone lines. A SIP Trunk service can be used via public internet as well as via private IP connections.

Inbound number

You can order phone numbers from major capital cities in Malaysia, connect 1300/1800 number or order numbers from almost anywhere in the world. New number activation is instant.


SIPPAL SIP Trunk is protected with most advance SBC in the market.

Channel Management

Our service supports unlimitted channels but we can limit based on clients needs to enhance security.

Voice Codec

SIPPAL SIP Trunk supports standard teclo codecs (g711a/u) as well as compressed voice codec g729

Custom caller ID

You can select what caller ID to show when making outbound calls for any User in the system. Any callerID can be used, as long as we can verify the ownership of such callerID.

Setup assistance

SIPPALs support team are familiar with most IP-PBX systems in the market and ready to help you for initial setup

SIPPALS SIP Trunk service is the most flexible SIP service in Malaysia


  • NO Monthly Commitment
  • Display your CallerID*
  • Channels: Unlimited
  • Flat Malaysia Rate
  • RM0.13/min


  • RM250 Monthly Commitment
  • Display your CallerID*
  • Channels: Unlimited
  • Flat Malaysia Rate
  • RM0.12/min


  • RM500 Monthly Commitment
  • Display your CallerID*
  • Channels: Unlimited
  • Flat Malaysia Rate
  • RM0.11/min
  • Higher Volume?
  • Special needs?
  • Display your CallerID*
  • Channels: Unlimited
  • Flat Malaysia Rate
  • To be agreed
* You need prove the ownership of the CallerID in order to display your own number on outgoing calls, otherwise please subscribe to an inbound phone number from Malaysia

Have special requirements?
Let us help you with what suit your needs

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SIP Trunk Frequently asked questions

What is SIP TRUNK?
A SIP trunk is the virtual version of an analog phone line. Using SIP trunks, a SIP provider can connect one, two, or twenty channels to your PBX, allowing you to make local, long distance, and international calls over the Internet. If you have an on-premises PBX in your office, a SIP trunk provider can connect to you and allow you to make outbound calls on your existing system, without restrictions on the number of concurrent calls.
How Many Concurrent Calls Can Be Made with SIP Trunking?
Do I need internet and how fast?
How much bandwidth do I need for SIP trunk?
What happens if my internet goes down?
What is the quality like?
Is it reliable?
How do the call plans work?
Can I change my SIP Trunk subscription plan?
Can I connect SIPPAL SIP Trunk to PABX?


Call us on
(03) 2779 0755
to speak with one of our friendly staff.

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