1. Introduction
In compliance with the Personal Data Protection Act 2010 (Act 709) and its regulations, this notice is issued to all our valued clients and/ or prospective clients. This Notice will inform you of your rights with regards to your personal data that has been and/ or will be, collected and processed by us.
2. Collection of personal data
We have collected and will collect your personal data to be processed by us and/ or on your behalf in the course of your present or future dealings with VoIP dotMY Sdn Bhd, its subsidiary (ies), its associated company (ies) (“we”, “our”, “us” or “Company”). Your personal data enables us to achieve the “Purpose” herein that is in connection with our business.
3. Description of personal data
a) Name;
b) Identity Card Number;
c) Passport Number
d) Copy of Passport
e) Copy of Identity Card;
f) Email address;
g) Premise/residential address
h) Contact number;
i) SSM Form for Company, Enterprise and Partnership
j) Utility bill
k) Bank statement
4. Purposes for collection of personal data
VoIP dotMY Sdn Bhd will use client’s personal data for the following purposes including but not limited to: To provide services, internal record & marketing, legal compliance, billing and to carry out credit checks, fraud prevention and security measures during registration.
5. Sources of personal data
VoIP dotMY Sdn Bhd may obtain clients personal data from the following sources including but not limited to: website, business card, application forms and email.
6. Disclosure of personal data
We may disclose client’s personal data to other subsidiaries within our group. These subsidiaries will treat client’s personal data as confidential, in accordance with this Privacy Policy and with all applicable Data Protection legislation and will process such personal data only for the Purposes and within the terms set out herein. We are responsible for the personal data under our control, including personal data disclosed by us to a Vendor (often referred to as the “data processor”). We take every measure to provide a comparable level of protection for personal data should the information be processed by a Vendor. VoIP dotMY Sdn Bhd is committed to complying with the Personal Data Protection Act 2010, in particular, its policies as well as corresponding guidelines and orders.
7. Security of personal data
VoIP dotMY Sdn Bhd uses strict procedures and security features to prevent unauthorized access wherever possible. Personal data provided to VoIP dotMY Sdn Bhd via our website or via any Applications, online credit card transactions are protected during transit using encryption such as Transport Layer Security (TLS). When personal data is stored by VoIP dotMY Sdn Bhd, we use computer systems with limited access housed in facilities using physical security measures. Data stored in cloud services is in encrypted form including when we utilize third-party storage. The level of security of personal data which kept in a non-electronic environment are also treated with strict procedures and means.
8. Use of Cookies
The cookies used by the Website are solely associated to anonymous users and their computers and do not provide personal data on users. Some cookies are used by third parties to provide VoIP dotMY Sdn Bhd with data on the effectiveness of its engagement and promotions. The cookies used by the Website not in any way collect personal data that could be used to identify a specific user. In addition, cookies are of a temporary nature, used solely to improve the efficiency of the last transmission. Users may configure their browser to notify them of the reception of cookies and to prevent their installation on their computer.
9. Transfer of Personal Data
We are very serious about providing a comparable level of protection for personal data should the information be processed or used outside Malaysia by our vendors or experts.
10. Data subject’s obligations
It is necessary for VoIP dotMY Sdn Bhd to collect and to retain client’s personal data. Therefore, it is also obligatory for clients to supply personal data to us in the most accurate manner. If clients do not provide us with personal data, VoIP dotMY Sdn Bhd are unable to, process personal data on client’s behalf, for the Purpose stated in clause 4 herein, or effectively render our services to clients, and all relationships created or to be created between us shall then be terminated and ceased to be in effect immediately.
11. The rights of data subject
a) To request withdraw consent
Clients have the rights to withdraw your consent to us to use, process or share your Personal Data by contacting us via call or email. However, withdrawing your consent will result in us not being able to process your application and/or provide you with our services.
b) To request correction of personal data
Clients have the rights to request for correction and/or update of your personal data that is inaccurate, incomplete or outdated. Correction request can be made through online by filling up the Data Correction Request Form or you can walk in to our stored.
c) To limit processing of your personal data
Clients are entitled to limit our processing of personal data by expressly withdrawing the consent given previously, in each case, including for direct marketing purposes subject to any applicable legal restrictions, contractual conditions and within a reasonable time period.
12. Changes to Privacy Policy
VoIP dotMY Sdn Bhd reserve the right to amend this Privacy Policy from time to time without prior notice. We advise that you check our website for this Privacy Policy on a regular basis. Kindly view our privacy notice on the website at www.sippals.com.
13. Storing personal data period
We will keep your Personal Data as long as necessary for the purposes for which we collect and process it unless a longer retention period is required by the Malaysian law.
In compliance with the Personal Data Protection Act 2010 (Act 709) and its regulations, this notice is issued to all our valued clients and/ or prospective clients. This Notice will inform you of your rights with regards to your personal data that has been and/ or will be, collected and processed by us.
2. Collection of personal data
We have collected and will collect your personal data to be processed by us and/ or on your behalf in the course of your present or future dealings with VoIP dotMY Sdn Bhd, its subsidiary (ies), its associated company (ies) (“we”, “our”, “us” or “Company”). Your personal data enables us to achieve the “Purpose” herein that is in connection with our business.
3. Description of personal data
a) Name;
b) Identity Card Number;
c) Passport Number
d) Copy of Passport
e) Copy of Identity Card;
f) Email address;
g) Premise/residential address
h) Contact number;
i) SSM Form for Company, Enterprise and Partnership
j) Utility bill
k) Bank statement
4. Purposes for collection of personal data
VoIP dotMY Sdn Bhd will use client’s personal data for the following purposes including but not limited to: To provide services, internal record & marketing, legal compliance, billing and to carry out credit checks, fraud prevention and security measures during registration.
5. Sources of personal data
VoIP dotMY Sdn Bhd may obtain clients personal data from the following sources including but not limited to: website, business card, application forms and email.
6. Disclosure of personal data
We may disclose client’s personal data to other subsidiaries within our group. These subsidiaries will treat client’s personal data as confidential, in accordance with this Privacy Policy and with all applicable Data Protection legislation and will process such personal data only for the Purposes and within the terms set out herein. We are responsible for the personal data under our control, including personal data disclosed by us to a Vendor (often referred to as the “data processor”). We take every measure to provide a comparable level of protection for personal data should the information be processed by a Vendor. VoIP dotMY Sdn Bhd is committed to complying with the Personal Data Protection Act 2010, in particular, its policies as well as corresponding guidelines and orders.
7. Security of personal data
VoIP dotMY Sdn Bhd uses strict procedures and security features to prevent unauthorized access wherever possible. Personal data provided to VoIP dotMY Sdn Bhd via our website or via any Applications, online credit card transactions are protected during transit using encryption such as Transport Layer Security (TLS). When personal data is stored by VoIP dotMY Sdn Bhd, we use computer systems with limited access housed in facilities using physical security measures. Data stored in cloud services is in encrypted form including when we utilize third-party storage. The level of security of personal data which kept in a non-electronic environment are also treated with strict procedures and means.
8. Use of Cookies
The cookies used by the Website are solely associated to anonymous users and their computers and do not provide personal data on users. Some cookies are used by third parties to provide VoIP dotMY Sdn Bhd with data on the effectiveness of its engagement and promotions. The cookies used by the Website not in any way collect personal data that could be used to identify a specific user. In addition, cookies are of a temporary nature, used solely to improve the efficiency of the last transmission. Users may configure their browser to notify them of the reception of cookies and to prevent their installation on their computer.
9. Transfer of Personal Data
We are very serious about providing a comparable level of protection for personal data should the information be processed or used outside Malaysia by our vendors or experts.
10. Data subject’s obligations
It is necessary for VoIP dotMY Sdn Bhd to collect and to retain client’s personal data. Therefore, it is also obligatory for clients to supply personal data to us in the most accurate manner. If clients do not provide us with personal data, VoIP dotMY Sdn Bhd are unable to, process personal data on client’s behalf, for the Purpose stated in clause 4 herein, or effectively render our services to clients, and all relationships created or to be created between us shall then be terminated and ceased to be in effect immediately.
11. The rights of data subject
a) To request withdraw consent
Clients have the rights to withdraw your consent to us to use, process or share your Personal Data by contacting us via call or email. However, withdrawing your consent will result in us not being able to process your application and/or provide you with our services.
b) To request correction of personal data
Clients have the rights to request for correction and/or update of your personal data that is inaccurate, incomplete or outdated. Correction request can be made through online by filling up the Data Correction Request Form or you can walk in to our stored.
c) To limit processing of your personal data
Clients are entitled to limit our processing of personal data by expressly withdrawing the consent given previously, in each case, including for direct marketing purposes subject to any applicable legal restrictions, contractual conditions and within a reasonable time period.
12. Changes to Privacy Policy
VoIP dotMY Sdn Bhd reserve the right to amend this Privacy Policy from time to time without prior notice. We advise that you check our website for this Privacy Policy on a regular basis. Kindly view our privacy notice on the website at www.sippals.com.
13. Storing personal data period
We will keep your Personal Data as long as necessary for the purposes for which we collect and process it unless a longer retention period is required by the Malaysian law.