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Taking The Next Step in Digitalizing Your Business

Taking The Next Step in Digitalizing Your Business

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A number of enterprises are undertaking digital transformations, not only to improve data maintenance, organization, and connectivity, but also to stay competitive with other businesses.

The need for vast office storage space, office storage supplies, and activities involved with physical paper processing (printing, filing, etc.) are all removed as company records are uploaded to a digital portal.

Businesses who go through digital transformation should hope to enjoy a slew of internal gains once they've completed the process. One of the most significant advantages gain for these businesses is time and cost savings.

One area that we can tap in is Voice Services. Voice services like inbound and outbound calls, dialing between colleagues, or from a customer service point of view has been in the lingering around for some time now and most companies have yet to adapt to this culture.

And it takes only 1 step for Malaysian companies to digitalize their business, just one and that is;

  • Identifying the pain and opportunities in daily business process

SIPPALS provides a range of service that benefits the company, to digitalize the business process.

For intercommunication within the departments, SIPPALS Hosted PBX allows everyone to be in touch via the extension, may it be next door or half-way around the world. SIPPALS Hosted PBX bring the definition of staying connected.

Companies that need cost saving options for their call charges, they may take SIPPALS SIP Trunk as we provide you the best charges available to accommodate your monthly call volume. It is heard that you may save up to 20~50% in call savings. For inter-connectivity between branches, SIPPALS SIP Trunk truly allows that to happen, due to SIP (Session Initiation Protocol). How? Configuring one’s IP PBX on the premise with another IP PBX with VPN connection, both branches are now made one in communication.

SIPPALS DID or also known as Direct Inward Dialing provide a business with a range of phone number that caters to where their business is. If you’re in Singapore and has branch in Malaysia, the Malaysian DID will then be configured and your customers from Malaysia, are now able to communicate with you, not worrying on additional/ nor call charges.

Customer service are also taken into consideration when mass calls need to be made daily. Keep track on your employee’s activity and progress with SIPPALS Call Center software. With latest integration in technology, you are able to enhance your customer’s experience tenfold.

So, what’s stopping you today and get our SIPPALS representatives to visit you and help you to identify your requirement, in better making your business process at ease.

 

 


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